BSB Holidays Booking Policy
Last Updated: September 2, 2026
This Booking Policy explains the booking process for tour packages offered by BSB Holidays through www.bsbholidays.com.
By submitting a booking request and making the applicable Booking Confirmation Amount, the customer agrees to this Booking Policy along with the BSB Holidays Terms & Conditions and Cancellation & Refund Policy.
1. Selecting a Tour
Customers can browse the domestic and international tour packages available on the BSB Holidays website.
Each tour package will provide information about the destination, duration, itinerary, inclusions, exclusions and other relevant details.
Customers should review the tour details before submitting a booking request.
2. Booking Confirmation Amount
To initiate a booking, the customer is required to pay the applicable Booking Confirmation Amount.
Domestic Tours
For domestic tours, the standard Booking Confirmation Amount is:
₹5,000 per booking.
International Tours
For international tours, the initial Booking Confirmation Amount will generally be:
₹20,000 to ₹30,000 per person, depending on the destination, tour value, travel dates, and arrangements involved.
The applicable amount will be communicated to the customer before payment.
3. What Happens After the Initial Payment
After receiving the booking confirmation amount, BSB Holidays will contact the customer by telephone, WhatsApp, or email to discuss and finalize the travel arrangements.
Depending on the tour, we may discuss:
- Number of travelers
- Travel dates
- Accommodation
- Room requirements
- Transportation
- Flights, where applicable
- Sightseeing
- Activities
- Meals
- Visa requirements, where applicable
- Special requests
- Final itinerary
- Total tour cost
- Further payment schedule
4. Finalization of the booking
The initial Booking Confirmation Amount allows BSB Holidays to begin the booking and travel-arrangement process.
Specific hotels, flights, transportation, and other travel services remain subject to availability until confirmed by BSB Holidays.
The final itinerary, applicable services, and total tour cost will be communicated to the customer before final confirmation.
5. Further Payment
After the travel arrangements have been discussed and finalized, the customer will be required to make the remaining payment according to the payment schedule communicated by BSB Holidays.
Further payments may be made through:
- Bank Transfer
- UPI
- Other payment methods made available by BSB Holidays
The payment deadline may vary depending on the destination, travel dates, hotel, flight and other arrangements involved.
6. Booking Confirmation
A booking will be considered finally confirmed once the required payment has been received and BSB Holidays has confirmed the applicable travel arrangements.
Customers will be provided with the relevant booking or travel details after confirmation.
7. Availability
All tour arrangements are subject to availability at the time of booking.
Prices and availability may change before final confirmation due to hotel availability, flight fares, transportation, seasonal pricing, supplier rates, or other applicable factors.
BSB Holidays will communicate any applicable changes before final confirmation.
8. Customer Information
Customers must provide accurate information required for their booking.
For international travel, this may include passport details, visa information, and other required traveler information.
Customers are responsible for checking the accuracy of the information they provide, particularly names, dates of birth, and passport details.
Any additional costs resulting from incorrect or incomplete information provided by the customer may be payable by the customer.
9. Changes After Booking
Any request to change the travel dates, accommodation, transportation, sightseeing, room category, or other arrangements after booking may be subject to availability and additional charges.
Applicable supplier charges may also apply.
10. Cancellation
Cancellation of a confirmed booking will be subject to the BSB Holidays Cancellation & Refund Policy and any applicable conditions communicated for the particular booking.
Customers are advised to review the Cancellation & Refund Policy before making a booking.
11. Flights, Hotels, and Other Travel Services
Where flights, hotels, transportation, sightseeing, or other travel services form part of a BSB Holidays tour package, the applicable conditions of the relevant service provider may also apply.
Any non-refundable amount or cancellation charge already incurred for such services may be deducted from the applicable refund.
12. Booking Communication
BSB Holidays may communicate with customers by:
- Telephone
Customers should provide an active mobile number and email address so that BSB Holidays can communicate important booking information.
13. Booking Records and Confirmation
Customers should retain their payment receipt, booking confirmation, quotation and other documents provided by BSB Holidays for their records.
If a customer has any question regarding a payment or booking, they should contact BSB Holidays using the details below.
14. Customer Support and Complaints
For booking-related questions, payment issues, or complaints, customers may contact BSB Holidays:
BSB Holidays
Sanpada, Navi Mumbai, Maharashtra, India
Email: holidays@bsbholidays.com
Phone / WhatsApp: +91 9819929411
BSB Holidays will make reasonable efforts to respond to and resolve genuine customer concerns.
15. Acceptance of Booking Policy
By submitting a booking request and paying the applicable Booking Confirmation Amount, the customer acknowledges that they have read and understood this Booking Policy and agrees to the applicable BSB Holidays Terms & Conditions and Cancellation & Refund Policy.